|Sponsors:||Lawyers Trust Fund of Illinois
Illinois Legal Aid Online
|Date:||Friday, November 14, 2008|
|Time:||02:00 PM - 03:30 PM|
|Speakers:||Alexander Brown, Metropolitan Family Services
James Grogan, Attorney Registration & Disciplinary Commission
Demanding interactions with difficult clients are a significant cause of burnout for legal aid advocates. While the impact of stressful legal problems on clients comes with the territory, the unreasonable demands, lack of cooperation, or anger of some clients can challenge your efforts to provide effective representation. This session will identify why some clients act out, explore an attorneys’ professional responsibilities toward clients who are difficult, and provide practical techniques and tips for effectively working with difficult clients.
This webcast was part of the 2008 Illinois Legal Aid Advocates Conference.
|Click on the link(s) below to open the attached files.|
|The Difficult Client and the Lawyer Regulator.DOC||DOC||280.1KB|
|Working With Difficult Clients - Alexander Brown.ppt||PPT||99.3KB|
Last Updated: 11/19/2008
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